Software is required to scan a document. Make sure the latest Full Feature Software and Drivers for the printer is downloaded and installed. Start by going to Customer Support Software and Driver Downloads .
Load the item on the scanner glass or in the automatic document feeder (ADF), depending on your printer type and features.
Using Scanner Glass
Lift the scanner lid and load the item to scan on the scanner glass. Place the item print side down on the scanner glass, and then position it according to the engraved guides along the edge of the glass (usually on the right-front corner or left-front corner).
Depending on the printer, open HP Scan (printers released 2011 and later) or HP Solution Center (printers released 2010 and earlier).
Open HP Scan software and follow the steps in the video:
Scanning from an HP Printer in Windows with HP Scan.
Open HP Solution Center software and follow the on-screen prompts to scan.
Scan the file and save to the desired destination on the computer.
In HP Scan you can change the scan destination folder by clicking on Advanced Settings or More.
In HP Solution Center you can change the scan destination folder by clicking on Save to File Save Options.